Reviews

See below what our customers think about our work

Testimonials

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Soussana H profile picture
Soussana H
26 days ago
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Reliable, professional, and affordable! From the moment I called, everything was explained clearly what needed to be done, how much it would cost, and how long it would take. The work was carried out efficiently and professionally, with no surprises. I couldn’t recommend this plumber Paul enough. Excellent service from start to finish!
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Kris Jones
43 days ago
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Saved us a costly repair yet again. Although sometimes I’m a little wary of calling Paul out, as it’s normally me causing a small stupid problem, no job ever seems too big or too small. Great communication to let you know when he is on the way, keeps you up to date with any repairs. When we moved into our house, more than 10 years ago now, P J Plumbing and heating was stickered on the side of the boiler, and although we have close relatives who are also plumbers, after first contact with Paul, we’ve never used anyone else. Will continue to use as long as we can, and highly recommend to any potential new customer (as long as you don’t keep him too busy that he doesn’t have time for me! 😂) Thanks again for everything
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John Edge profile picture
John Edge
62 days ago
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Been a customer of Paul for years, he has refitted our bathroom, installed a new boiler and radiators, all done in a timely and very professional manner . Would not use anyone else for my plumbing issues. Also he is a very nice bloke. Really glad we found Paul all those years ago. Top service.
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Trevor Cowley profile picture
Trevor Cowley
63 days ago
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Great Service as usual for annual boiler service ( as wehave come to expect over last 5 years.) Certainly highly recommend Paul.
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Sarah profile picture
Sarah
68 days ago
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Great service and very knowledgeable. Highly recommend
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Louise Goodman profile picture
Louise Goodman
69 days ago
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White Rabbitt
71 days ago
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A pipe burst in our garage during a cold spell, leaving water everywhere. Paul responded quickly, isolated the leak, replaced the damaged pipe, and had everything back to normal much sooner than we expected. He worked efficiently, left the area tidy, and gave us helpful advice on protecting the pipes during future cold weather. Fantastic service throughout.
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Sas profile picture
Sas
127 days ago
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Excellent.
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Brandon Lee profile picture
Brandon Lee
138 days ago
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Very impressed with the service Paul provided. Just had a new boiler fitted and Paul was very helpful with selecting and fitting the new boiler. Very friendly and would highly recommend.
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Adrian Holmes profile picture
Adrian Holmes
151 days ago
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We have just moved home and asked Paul to service the existing boiler and to also give advice on what rating and where to place more contemporary radiators. As always, Paul is a total professional, always friendly and sets fair pricing. We highly recommend Paul for your heating and plumbing needs.

Excellent Advice, Work and Service

When we moved into a new property the old boiler was really struggling to cope. I called Paul from PJ Plumbing & Heating who visited and advised on a replacement Valiant boiler suitable for the size of my house and family.
His knowledge was excellent and we discussed various options. His price was good and the work was completed without fuss. My house was left clean and tidy.
Paul now carries out an annual service and has since done other work on replacing radiators.
I can highly recommend Paul and his company PJ Plumbing and Heating.
SyCSmith

Prompt and efficient service of P.J plumbing and heating

Very prompt and efficient service.
Had a problem with the timer on my boiler, the engineer came out and tested everything thoroughly and then advised us to purchase a new dial. He gave us a price for all the work, which we accepted. And later the same day he returned with the parts and finished the job. Very polite, clean and tidy.
I would recommend him to anyone.

SilverSheet10-2

Highly recommended

Have used PJ Plumbing for many projects, repairs and maintenance over the past 9 years. Wouldn’t consider anyone else. Excellent work every time, honest and reliable.

CarlaW-30

Great service – highly recommended

Paul was recommended to me as I needed to replace an old system boiler (42 years old!) with a new combi. Great service from the first visit through to the completion of the work which also included removing the hot water cylinder, running new pipe work into the house and installing a new radiator.

SharonW-397

Happy with new boiler

Paul recently put in a new boiler in for us. This was done on the day agreed and to the budget. We are very pleased with the work.

BrendaF-31

Excellent

Excellent

FrancesJ-27

Combi boiler replacement

P J Plumbing & Heating fitted a new Vaillant combi boiler last year. This meant relocating the boiler to a new position to comply with current regulations in an old building. Paul Hathaway’s assessment of the job was very thorough and competent. The work was planned 6 months ahead and went without a hitch and on time. The quote was very fair and shamed the estimates of other larger contractors. I can highly recommend this company for this type of work.

NickH-448

MatthewS-600

All good!

MatthewS-600

Throughly recommend.

We had a new boiler & radiators fitted . From the initial quote & great advice ref the new radiators we found Paul to be very professional. He turned up on time every day & treated our home & us with respect & quietly got on with the job. We were particularly impressed when after he had fitted some radiators he noticed a small blemish on them.He pointed it out to us and arranged for the supplier to replace them. He said he wanted his work to be up to the standard he’d want in his own home which is a great ethos.I’m not sure many other plumbers would have done this, particularly as it meant extra work for him. He left our home clean & tidy and ensured that the old radiators & waste were taken away . He had to prompt the scrap man but if Paul promises to do something he does it. We have a ten year guarantee on our boiler so Paul is going to service it every year . We would throughly recommend Paul.

JohnM-3398

Very Honest gentleman

I found Paul the most honest plumber I have ever found. He told me what was wrong with the boiler and what was there best route and what could keep going wrong. We bought a new boiler but not because Paul tried to sell us one. The install was fantastic. Very conscientious for our surroundings and a very witty young man. Thank you Paul. Highly recommended.

LloydW-44

Brilliant service, highly recommended.

We found Paul through the Vaillant site being an Advance Mastertech Vaillant installer, and it showed.
Paul managed to get our boiler fitted fast as we were isolating and have vulnerable family members, his quote was very competitive and the boiler was fitted in one day, albeit a long day but all went well and he even sorted a couple of existing CH problems we had at the same time, cannot recommend Paul highLy enough, brilliant and friendly service…..top notch

JennyL-215

A first class service

Paul Hatherley put himself out to help us when we were in dire need and couldn’t do enough for us. He was very professional and gave us expert advice. Sadly our old boiler was just not repairable due to lack of spare parts; it was about 40 years old! We asked Paul if he could supply and fit a new boiler which he subsequently did. The installation was trouble free and we are delighted with the outcome. At no time did we feel under pressure to buy this or that, as often happens these days; it just felt right. Would I recommend P J Plumbing to anyone else – of course I would.

If you need an honest professional service, give Mr Hatherley a call.

RichardWill-2701

New Boiler Installation

Paul fitted a new boiler with minimum disruption and providing friendly and professional service. Paul’s services are competitively priced and I have no hesitation in recommending PJ Plumbing.

PhyllisH-7

If you’ve got a problem call Paul!!

Called Paul this morning as problems with my cooker hob since yesterday. Paul turned up within a couple hours of the call got to the bottom of the issue quickly and has offered sound honest advice and will be coming back to fit the new hob when I’ve got it! Such a friendly down to earth guy and definitely not put to make a quick buck or rip you off! I can highly recommend!

KlyA

New heating system.

We asked PJ Plumbing for a quote to upgrade our heating system. Paul took us through our options and was very thorough in explaining the removal of the old system, the repositioning of the boiler upstairs in another room and it’s installation including new radiators etc. Although we have never used a combination boiler and we’re a little nervous of the idea. We are very pleased with our new boiler.

There were some unforeseen issues during installation that meant Paul and his assistant worked an additional day, all within the original quote. The work was done in a very professional way and everything looks great.

We have already recommended PJ plumbing to our friends and neighbours and plan to use them for all our future needs.

StephenW-1233

Gas Appliance repair & servicing

Excellent service with a lot of years of experience. Serviced a Brittony gas water heater, repaired a Mira shower as well as serviced three gas fires. Really good and good prices. Thank you

MariaS-563

Great Service.

I contacted Paul as we needed to replace our old boiler. He came out and looked at what we currently had and then made recommendations on what boiler we should go for. He came back to me within a couple of days with a detailed quote listing all items to be used and a complete cost. Once we had accepted the quote Paul arrived on the agreed day. All the work was completed to a very high standard. How the boiler operates was fully explained before Paul left us. I would have no hesitation in recommending Paul to potential clients.

DanP-392

Boiler replaced – excellent service

Had a new boiler fitted. Great quality of work and very pleased. Would highly recommend.

LynnK-38

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